Your data matters

Commitment to your information security

Privacy Policy

At TSMIND LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our IT consulting services, including CRM solutions, data architecture, and workflow automation for client-centric businesses.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name, company name
  • Email address, phone number
  • Business address
  • Job title and role

b. Technical & Usage Data

  • IP address, browser type, and device information
  • Website usage analytics (e.g., Google Analytics)
  • Communication and project history

c. Client Data
In the course of delivering services, we may access or process client data, including information stored in your CRM systems. This data is handled with strict confidentiality and only as necessary for project execution.

2. How We Use Your Information

We use your information to:

  • Deliver and manage our consulting services
  • Communicate with you about projects, support, and updates
  • Improve our offerings and client experience
  • Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal information. We may share information with third parties only in the following cases:

  • With service providers who help us operate (e.g., cloud hosting, analytics)
  • When required by law, regulation, or legal process
  • In connection with a business transfer, such as a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or allowed by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Request data portability
  • File a complaint with a data protection authority

To exercise these rights, contact us at: taylor.sikkenga@tsmind.com

7. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.